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Internal Affairs Cases

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Annual Internal Affairs Review: 2019


A review of the Internal Affairs Incident Log revealed there were four complaints lodged for department review. The 2019 total of four complaints is the second lowest in the last seven years: 2013 (13), 2014 (9), 2015 (6), 2016 (4), 2017 (2) and 2018 (4).  All of the employees cited for investigation were sworn personnel.

To understand our review process, it is useful to know there are four possible outcomes for any investigation.  Complaints are categorized using one of the four following terms, each of which is explained by the accompanying definition.  It is possible for an incident to have more than one fact determination, depending on the type of allegations and the number of involved officers, as did happen in an incident this year.


Unfounded: meaning that it did not take place as reported;


Exonerated: meaning that it can be determined by independent investigative means that the officer acted properly;


Not Sustained: meaning there is no way to conclusively determine whether the officer acted properly or improperly;


Sustained: meaning that the officer has acted improperly as alleged in the original complaint.


The following is a breakdown of the fact determination in each of the investigations:


            Unfounded                                           0

            Exonerated                                           0

            Not Sustained                                       1

            Sustained                                              2

            Still Under Investigation                     1


Three complaints were lodged against Field Operations Bureau personnel and one complaint was lodged against a member of the Criminal Investigations Bureau.  One of the complaints was initiated by a citizen against an officer.  The other three complaints were initiated internally by supervisors.  Officers in the Field Operations Bureau are the first responders who have the most citizen contact.  Field Operations also comprises the larger number of employees.   Under these circumstances, the low number of complaints this year reflects positively on how our officers interact with the public.

Regarding the contacts by patrol officers/detectives, data analysis shows that officers responded to 19,841 calls for service and detectives investigated 381 cases for a total of calls/investigations of 20,222 during the 2019 calendar year.  That translates to one citizen complaint for every 5,055 calls/investigations.  

Of the four officers identified in the 2019 complaints, one of the officers received a complaint in 2018. The other three officers had no complaints in 2017 or 2018. 

Based on a review of the available information, including the types of complaints received and the frequency of specific personnel being the subject of these complaints, it is my opinion that there are no training needs that should be addressed to improve service delivery.